Quote Originally Posted by aliassund View Post
I have read the instructions and my interpretation is that there is no point in doing anything else until I have succeeded to get the device into pre-boot state. I also assume that there will be some sort of message on the screen indicating pre-boot state. Once this works I would take the next step running the software as described.
You get preboot after dragging the .rgn in Updater.exe always pressing left upper corner on the screen, preboot lasts few seconds (4/5 max) so you must have already ticked the USB option and you must be ready to click ok when Updater will see your nuvi.
You don't have any other options, alternative is to send it to Garmin and some $$.
In my Updater.exe thread everything is explained, there are pictures too.
No problems formatting nuvi, cure works fine and if you have files backup, it's a few minutes task to restore it.