I have formatted the internal drive on my BMW Motorrad Navigator V (not the SD Card) and now the Navigator starts and goes to 'Where To' screen but I see no maps whatsoever and garmin express does not recognize it when connected to my computer.
I found the following article on this site and followed the instructions but it doesn't work.
[Only registered and activated users can see links. ]
I believe I know how to recover my SatNav but I'm in need of someone with a BMW Motorad Navigator V that knows there way around a computer (unless anyone out there knows of another way to do this).
During my diagnostics, Garmin showed me a setting which will allow someone to provide me with the data I need:
You'll need the SatNav, a Windows Computer and the USB cable to connect to computer:
1. Remove the SD Card if you have one installed.
2. Boot the SatNav.
3. Click on Volume.
4. Press and hold top right of display - after 5-7 seconds a menu will appear.
5. Scroll down and click - MTP Settings.
6. The device should be set to MTP Auto Detect, select Mass Storage and click on Save.
7. Connect the SatNav to your Windows computer and wait... mine took a while 1-2 minutes but eventually the Windows showed the SatNav as a drive.
At this point your Windows computer sees the SatNav as a drive and you should be able to view the drive in Windows Explorer. I think the drive should be labelled GARMIN.
First thing to do is copy all the files and folders to your computer. The instructions below are from Windows 10:
1. Open Windows Explorer.
2. Click on 'This PC' and then open the drive GARMIN.
3. We need to make sure hidden files and folders are also copied so from the top menu click on the 'View' tab, then click Options, click the 'View' tab and then select 'Show hidden files, folders and drives and then click on 'OK'.
4. You should be looking at all the files and folders in the GARMIN drive so select all (press Ctrl + A on keyboard) and then Copy.
5. Create a folder on your desktop and then paste the files into the folder.
The files and folders are pretty big so would need to be shared on a sharing system such as DropBox.
The very last thing for you to do is to remember to put your SatNav back as it was:
1. Boot the SatNav.
2. Click on Volume.
3. Press and hold top right of display - after 5-7 seconds a menu will appear.
4. Scroll down and click - MTP Settings.
5. Set to MTP Auto Detect and click on Save.
6. Put your SD Card back in if you had one and restart the unit if required
Please Help...
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