Hi,

Now I'm not at all IT literate so please bear with me.

My Garmin Nuvi 1310 has decided to completely freeze and won't go past the "loading maps' page.

I've tried holding the top left corner of the screen. Doesn't work !

Tried connecting it to my MAC as a mass storage device but the MAC doesn't recognise it.

Downloaded Garmin Webupdater, but again my MAC does not see the device.

I've read on here that you can connect to the device using updater.exe but I'm not familiar with these types of programs and to be homiest I've also read that they can corrupt your PC/ MAC so a bit worried about installing such a program.

Bearing in mind my lack of IT knowledge could someone please help me try and get this thing working again?

Many thanks
Tony