Thank you very much for the advice. It seems that DNX does not support Cyclops for the 2012 model.
I tried to purchase the software and it installed the Garmin plug-in for my browser and it asked me to then plug the unit into the PC. Kenwood eliminated the USB interfaces in the back of the DNX series after 2011, so there is no way for a PC to communicate through USB to the Garmin software in the 2012 model. 2011 models have such a interface. So I take it that means they no longer support it. Also for 2012, Kenwood decided to eliminate all the voice alert features for POI that worked on prior years. They replaced it with a single tone or continuous tone. It was a big mistake IMHO.
I think it would work for 2011 model, but I do not have one to try.



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