NEWBIE [and THE OTHERS :)] PROBLEMS with NG INSTALATIONS

**Boki** · 25th July 2020, 06:29 PM

It can not function without ux folder
Of course you'll get that error then

If i mentioned to you that you have some inadequate ux file, you should post a list.
We do not want to speculate. Make an effort and leave the necessary information
[Only registered and activated users can see links. ]

**arslankayna** · 25th July 2020, 06:37 PM

delete sys.txt
delete folder save
remove apk from android setting-clean unistall
install apk
run apk, let igo to generate sys.
then make your changes.

**Squirrels** · 25th July 2020, 07:15 PM

OK. As requested, even I already give these informations:
- What is Device that you have problem with?
Nexus 7 (2012) [groupon] ME370T
- What is device screen resolution / what is application (software) resolution in portrait and landscape mode (for Android)?
1280x800 / 1280x800 landscape
- Whether the device is rooted or not (for Android based devices)?
Not rooted.
- Which version of Android (Or WinCE) ?
Android 5.1.1.
- Which version of the navigation software, exactly?
iGO_PAL_9.18.27.719974
- Where the navigation software is (internal / external memory)?
root of internal memory
- Which edition of maps and extras?
HERE Europe 2019.Q4
- Whether the use of the skin (which)??
No skin used. I guess…
- something about a specific addition that you may use;
Romanian TTS voice.
- and, finally, detailed description of a problem.
User interface resolution [1280x800î is not supported or compatible skin can not be found.
Exiting application..

Spoiler: List of UX zip files:

**Boki** · 25th July 2020, 07:22 PM

Ahah. Yes. You are using skin. You added files from pongo skin. Wrong topic
I can not determine the exact suspect. Because files change too often and adapt to newer systems.
Probably some very old package would work "out of the box"...

Use default UX package

**Squirrels** · 25th July 2020, 07:53 PM

Used the second link (ONLY app & data.zip & ux) from [Only registered and activated users can see links. ] and HERE Europe 2019.Q4 content.
Now it's stuck to a black screen, no errors showed, not even Android standard's error message that application is not responding and asking to exit…

Shall I try to use [Only registered and activated users can see links. ] instead?

**Boki** · 25th July 2020, 08:10 PM

Why second?
Internal memory, clear save, default ux and sys file, latest global cfg, standard voice, must work.
Browse Forum and read, you lack basic knowledge, nhf.

After the basic (successful) setup, you can experiment, add, change ...

**Squirrels** · 26th July 2020, 08:48 AM

Unfortunately, it doesn't start, even I tried different basic packages/settings. On an even older tablet Evolio EvoTab Fun it starts flawless, so it's something related to Nexus 7, I guess.
Only package found for Nexus 7 (2012) I found is an iGo Primo package.
I'm trying to install iGo LUNA package, maybe I will have more luck installing it on this tablet, since I can't run none of the Nextgen packages…

Later Edit: Sorry! My mistake! I mean all iGO_PAL_9.18.27.719974 packages.

**Boki** · 26th July 2020, 09:22 AM

Originally Posted by Squirrels

... since I can't run none of the Nextgen packages…

???
A long time ago I installed nextgen on that tablet without any problems.
Either you make an identical mistake with all the installations, or something is wrong with it.

**jorgeultra** · 26th July 2020, 11:15 AM

Here's what Boki is talking about -> [Only registered and activated users can see links. ]

The original package (sys.txt, ux and data.zip) from Pongo.
First install it on your device's internal memory without making any changes to the original package.
Then do several tests.

**Squirrels** · 26th July 2020, 11:39 AM

I removed everything and installed vanilla version of iGO_PAL_9.18.27.719974 with content from HERE Europe 2019.Q4 on that Nexus 7 (2012).
Still cannot launch the app. It stays with a black screen over bight and nothing happens.