NEWBIE [and THE OTHERS :)] PROBLEMS with NG INSTALATIONS

**Boki** · 17th July 2021, 09:36 AM

You want to run, and you don't know how to walk yet

Carefully read the initial post in this topic. Pay attention to the basic rules of the forum, such as [Only registered and activated users can see links. ]

**tubifeks** · 15th August 2021, 10:20 PM

Try to install but cant install. Read on forum that 7 inch 1024x545 is not supported. Multimedia is Chinese Mekede. People sell this with Igo app on it and when install multimedia on car install with navigation. I was DIY with rear camera. It is not first time for me, many phones and gps devices I use but that was a long time ago. Now....

**Boki** · 16th August 2021, 06:40 AM

iGO NextGen have no resolution issues.
If it throws such a message to you, it means that you have inserted the some wrong ux file (inadequate extra plugin).

Try the package from [Only registered and activated users can see links. ] first.
Of course, if the device operate under Android 8, it will not be able to start, so take any NextGen, clean package without any add-ons.

**naab** · 9th October 2021, 03:38 PM

There used to be a large thread in the iGO Primo Nextgen Software section about Luna but I can't find it any more. It was made sticky at some point. Has it been deleted? It was about the patched 9.35.2.153810 version. Is that still the latest patched Luna available?

**Andrey Form** · 9th October 2021, 03:49 PM

@naab
the topic is lost, the iGO version is up-to-date

**skech** · 14th November 2021, 04:03 PM

Sorry if this is somewhere else answered already, but i checked a lot of threads and used google for other places but simple cannot find solution or what is causing the issue. I have the same issue on three different devices - Samsung Note 8, Samsung Note 10+ and Chinese Multimedia with 9". All three devices have Android 11. I cannot figure it out if Android 11 causing the issue since i've installed same versions on other Android 11 without issue. I have Samsung with Android 11 and tried all this on mine and works without issue. Really strange.
So the issue in all three items is that after installing the apk iGO Nextgen loads but it is stuck on "download finished" window and app freezes. If you force close open again it have only black screen. If i remove save and clear cache data uninstall and do everything from beginning its same scenario. I tried iGO Basar 9.18.27.736574 - 13.jun.2018 (which works on many devices), i tried iGO Gift 9.18.27.687519 - 26.jan.2017 as well and i.B.9.18.27.736574 - 13.jun.2018.
It was strange with Note 8 when i installed i.B.9.18.27.736574 - 13.jun.2018 on internal (iGO_Basar) was successful, but when i added after that all the maps the app was force closing i solved this with installing first main files in internal and all maps on SD.
I cannot use this scenario on other two items because they dont have external SD. Does anyone have this issue its very new (probably caused with Android 11 on some devices) and is there any known solution?

**Boki** · 14th November 2021, 10:52 PM

CHINESE FAKE BUILDS
Chinese Multimedia with 9" - and Android 11.
Is it real that almost everyone uses Android and google, and no one knows their release policy!

The other two are Samsung devices and you make the same mistake on them both.
Problem - both Android version and Samsung software.
Browse the Forum, such problems have been written about a million times.

**jenom** · 18th November 2021, 05:37 PM

I have a working iGO Primo Nextgen 9.18.27.736653. and would like to add POI.
Already downloaded and installed my country's POI and it is placed into /CONTENT/POI/
It does not show up on map, likely sys.txt or something else needs to be modified.
Any suggestion, what to do?
Thank You !

**rondoan** · 18th November 2021, 06:39 PM

? is there the appropriate license?
? are the POIs also activated / switched on in the map-> setting?
? there are separate POIs (KML) that belong in Content\Userdata\Poi\*.kml - Userdate\Usericon\*.bmp

The default is POI visibility only from a radius of 30Km / zoom level