Thread: IMPORTANT! If you want HELP in case of a bricked Garmin device, please follow this

Hello,
my Garmin 3598LM is completely dead.

Here the first needed information:

1) Bricked Device MODEL, Firmware Version, HWID. 1258

2) Why and how the device was bricked. Update to Camper 760.

3) Symptoms: What is wrong with your device? It doesn't work anymore. No picture, no sound, no more sign of life

4) Does your PC see your device? No. Neither Garmin WebUpdater, updater.exe nor the PC itself in Explorer.

5) List all procedures you have already tried to remove them and their results and error messages received. On/Off switch pressed briefly, long (20s), even longer (>1 min.). Connected to PC. Connected to 12V in the car. Connected to different adapter.

6) Have you installed Garmin USB drivers? Garmin: USB driver updates and downloads Yes, current driver is 2312

9) Can you get into preboot mode? If no, did you follow this? I reached the preboot mode of Garmin devices when updating to the Camper 760. The update then went through to the end. After that, the 3598 will no longer start and the preboot mode will no longer be reached.

10) Probably no, but do you have an NV backup? no

Many thanks