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  1. #11
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    May 2021
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    Hi, I've found this forum from Google and read most of the threads related to firmware recovery - very informative!

    Unfortunately recently Garmin has delivered new firmware (16.60) to my Fenix 6S Pro and broken the watch.
    People have similar or other related issues - [Only registered and activated users can see links. ]

    It's not under warranty and there is no qualified service available at my city.

    Issue - it's stuck on green triangle and cannot pass pre-boot.
    Soft reset (holding Light button 30 sec) does not help - it's just switching it on/off.
    Hard reset (holding several buttons per official forums) - does not help as well - there are no signals where they should be.
    GarminExpress - does not see the watch, so it's not possible to update it in usual manner. WebUpdater fails as well, probably because watch memory is not visible at OS.

    So I guess the only way is to recovery it using RGM tool. However I am worried about to not broke it completely.
    Here is my investigation using information from forum.

    HWID of my device (I have copied after buy all watch content) according to GarminDevice.xml - 3288

    According to [Only registered and activated users can see links. ], my firmware - [Only registered and activated users can see links. ]

    Spoiler: pic 1
    [Only registered and activated users can see links. ]


    GarminCure cannot convert it:

    Processing D:\Fenix6SPro_6SProSolar_1660.gcd
    This is a GCD file.
    No patchable HWIDs detected
    Processing FAILED


    I suppose it cannot because tool is old and HWIDs are hard-coded...

    So I've tried open GCD using RGN_Tool_V094:

    Spoiler: pic 2
    [Only registered and activated users can see links. ]


    However there are no detected HWID and SW version (Question #1 - is it expected?).
    When I've tried to convert it as is, I've received this warning:

    Spoiler: pic 3
    [Only registered and activated users can see links. ]


    After opening converted RGN, it looks the same:

    Spoiler: pic 4
    [Only registered and activated users can see links. ]


    Question #2 - is it safe to try and upload it using Updater.exe into device?

    I've found one more tool - @github, [Only registered and activated users can see links. ]
    Unfortunately there is no GCD to RGN conversion (planned only), however here is parse results for original GCD and converted RGN:

    Spoiler: picset
    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]


    Note that HWID and SW Version are not consistent, so it's my main concern.

    Question #3 - is there any hope to resolve this headache introduced by Garmin?

    Hope somebody will find time to answer...
    Last edited by Andy Waltson; 17th May 2021 at 10:40 AM.

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