Thread: HELP - Garmin Nuvi 1310 Frozen and I cannot see it on my PC/ MAC

You have PM

Yes thanks.

So once I've downloaded the back up file to my desktop. How do I extract to my Nuvi??

Also, to delete all current files on my Nuvi do I just delete EVERYTHING on the Garmin folder??

Thanks

Hi Lolypop,
He might have to reflash firmware once more with updater.exe and rgn file because the cure is already on 5.8 ??
The nuvi might not update from 5.8 to 5.8.
What do you think ?

@dasilvarsa

In my garmindevice.xml is version 3.60 so webupdater will download.

@Tony1971

Backup that i send to you extract with winrar. (if you dont have winrar you can download here: [Only registered and activated users can see links. ] )
File on your nuvi: Yes just delete EVERYTHING

Ho Lolypop

I've installed winrar now.

So I've got the back up file and installed winrar.

Should I now

1. connect my Nuvi with the USB lead and delete everrything on the garmin folder.

2. Instal the back up files to my Nuvi using winrar? if so do I just click "extract to" and select the Garmin?

Cheers
Tony

Yes,you click "extract to" and select your Garmin

When is all extracted update with webupdater.

Done that and I'm afraid I still have the same problem .....Aghhhhhhhh!!

any other ideas?

If still wont work,than you forget to flash with original FW in preboot.

Yay..its fixed.

Thanks a million to Lolypop for your patience and help in getting this problem sorted.

You are a star my friend and I owe you big time.

Thanks
Tony

Hi Lolypop.
I've been struggling with this problem too. Although I backed up the device before I formatted it, I neglected (through ignorance) to back up the .System folder. Would you be able to PM me the link to your backup rar? I've spent hours and hours trying to recreate it through mucking about with the garmindevices.xml version numbers etc, but as with this original poster, the device is missing a critical file and hangs at the logo.
thanks in advance.
rosbif