Thaks for your answer. Yes GE sees and the computer also see the device. GE offers to install firmware, maps and everything. After having installed everything and restart the device, nothing changed. The firmaware remains the old version and no maps are installed.. Just after the update i can see the maps of my garmin device on the computer. After disconnect the device from the computer and reconnect, the maps are deleted. So no maps, nor firmware have been updated.
Kind regards,
Francis