Thread: Acquisition of satellites in Kenwood DNX 7200 (Garmin map)

I own the Kenwood DNX7100 and it is having the same problem. I Emailed both Kenwood and Garmin support requesting a software update. Kenwood has not replied.

Garmin replied saying, "the GPS rollover that occurred on April 6, 2019 would not effect a system's ability to receive satellite reception. The only thing that would be affected by GPS rollover would be the date and time displayed by the system. The rollover causes the system to revert back to 1999 therefore the dates and time become inaccurate. They will still function for all navigation purposes."

Based on what I've read I don't believe this, and I'm sure Garmin's engineers must be well aware that it's not true. This was an expensive head unit, and replacing it with something comparable today would also be prohibitively expensive for an 11 year old vehicle. If Kenwood/Garmin don't fix this it would be hard for me to recommend a product made by either of these companies ever again.

Any suggestions?

Hello .. Have you solved the problem of satellite acquisition? I have the same problem .. If you can help, I thanked .. Thank you

Can you send me the Kenwood and Garmin suport email? I'll send them an e-mail to explain the case. I know it probably will not solve the problem .. The more people who revolt with the subject the greater the probability that they will find a solution. Thank you