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  1. #1
    Junior Member
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    May 2012
    Location
    England
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    Another Latest Update:

    The latest TT Suport info was to 'back up my (now 2) Starts (a 1G and a 2G) and reinstall the navcore' - yet again!
    Then to download an old V850 map set, to see if that will work.

    BUT, if it won't boot, then, I think, no matter what map set you have it won't even get that far - and it didn't :-)

    I then told them that I have tried another genuine TT Start system that I copied over (that's 2 now) and neither of my Starts booted beyond the set time screen.

    I didn't tell them, but did try all the SE Navcores available posted here, those that did boot stuck on the set time screen the others just froze on the TomTom word and 2 red hands screen.

    The last message from them was to phone their 'premium' phone number to speak to support, which due to working conditions I can't and then I had an email from them, finally, giving me info of what they need to return it to them as there is obviously a hardware fault - DUH!!!

    I'll let you know the outcome of that as and when.

    Doctor Bob

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  3. #2
    Junior Member
    Join Date
    May 2012
    Location
    England
    Posts
    8
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    Default

    Final Update:
    I returned 2 TT Start units to TomTom.

    A 2 Gig unit is on its way back to me, 'repaired' free of charge.
    The other 1 Gig unit (which had the identical fault) has been replaced at a cost of 75 Euro (or about 51 UK Pounds)

    Both of them will have a TomTom 6 month gaurantee.

    Morel of the story - Don't buy a faulty unit off Ebay <grin!>

    Bob.

 

 

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