That is correct but not enirely
Even when on a route you can "navigate to POI near you", but I understand that in your case that is not really helping.
Ok, back to basic mode:
What Navcore is installed, what emulation in use?
Is any of the POI's, that is included in the maps files, showing up on the map, e.G. Airports, Gouvernment buildings....?
Is the selection for showing on the map correct? - if there is no tick box selected for showing in 3D map view than during normal navigation you won't see them, doublecheck the settings for that too please.
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