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  1. 7th September 2023, 03:56 PM #1
    gpspwr
    gpspwr is offline
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    Default Solution to problem found

    Today I started this app on my tablet with OS 7.1 (linageOS 14.1) after not using it for some time. I got a message that the app could not access its data files and suggested to reset or uninstall the app. I chose reset. Upon starting the app, the app could not connect to TomTom servers in order to download a map. Then I tried uninstalling the app and then did a fresh install. Same problem when trying to download a map ... the app cannot connect to TomTom servers.

    I tried the same app which also runs on my phone and the app was able to update its map files.

    Any suggestions as to what the problem might be?

    Solution: Thanks Wassy for your suggestion but since the app was working before, something was going on on the tablet.
    The Android OS automatically removed the app's permissions (I did not know this) since the app was not used for several months. When I reinstalled a fresh version, the permissions were not activated/granted and I had to manually set the permissions. Now the app is working correctly!

    I need to turn off this "feature" of removing permissions on LinageOS 14.1
    Last edited by gpspwr; 7th September 2023 at 10:03 PM. Reason: Additional information
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  2. 7th September 2023, 06:43 PM #2
    Wassy
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    Master TomTom Navigation NDS 3.4.21 - latam EN-RO MOD v1.0 by Santa Claus Wassy's Avatar
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    Quote Originally Posted by gpspwr View Post
    I tried the same app on my phone and the app was able to update its map files.

    Any suggestions as to what the problem might be?
    Your phone is 64 bit, your tablet is 32 bit. Solution: buy a 64 bit tablet.
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