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  1. #81
    Master asprin624's Avatar
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    @francoal,

    Are you running Bluetooth??

    I have a Hauwei Phone and Hauwei watch.
    The watch is connected via Bluetooth.
    All works OK.
    But when I test TomTom there is no voice.

    I tested a second Hauwei phone with no Bluetooth on and there is no problem with voice info using Tomtom.

    As you have not given any details as to how you have TomTom setup it is hard to say what your problems are or if some other app is causing the problems.

    This is a smartphone app as I have stated before in other posts.

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  3. #82
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    Quote Originally Posted by asprin624 View Post
    But when I test TomTom there is no voice.

    I tested a second Hauwei phone with no Bluetooth on and there is no problem with voice info using Tomtom.

    A.
    In the Bluetooth settings (on your phone), you have to swith off/ deselect "media" while you have phone and BT headset/ carradio connected. After that TomTom will use phone speaker instead of BT speaker (from headset or caraudio) and you'll have sound.

    Worked for me and might be the same problem others have

  4. #83
    Master asprin624's Avatar
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    @dennismoore,

    I have no other problems with other app's.

    The phone gives me all the messages.
    The watch show every message I get or reminders.

    It is only with the Tomtom app the voice has a problem.
    I have tried every setting and none will work.

    Using a second test phone is no big problem for me.

    I only use the app for short trips.

    As for long trips I have a standalone GPS unit that has never failed me with a 7in. screen.
    Full animated split screen to show what exit to take. Plus Lifetime traffic and speed cams.
    All for one price and works out of the box first time.

    GPS app's great but to many problems, to many updates.
    Everything is an extra.

    And they always have some hiccup that causes problems.
    We will have to see when 5G comes into being how well these apps work.
    But that means new phones to have 5G.

    That means more costs for a new phone and gps app's having more problems

    my GPS unit is 3 years old and is still going strong.

  5. #84
    Master TomTom NDS 1.3.4TomTom NDS 1.3.4 noknoi's Avatar
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    Your problem must be on the device.
    I use a Xiaomi Mi 7 paired via Bluetooth to Mi Band 3.
    Everything works as it should, including the voice output of TomTom NDS.
    I chose the alarm channel for the sound.

  6. #85
    Master asprin624's Avatar
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    This problem has also been reported with TomTomGo on the TomTom forum.

    So it is not a device problem.

    I have tested it on 2 other phone with Bluetooth and a smartwatch and it does the same thing.

    It is two easy to always say it is the phone or table that is the problem.

    TomTom is very good at saying that.

    More than likely there is a bug in both apps from TomTom that cause this problem.

    But like I said no big deal I just use another phone without Bluetooth running with the app and all works with no problems at all.

    PS:
    This is also 2 Bluetooth pairings going on here.

    First Phone and watch
    Then Phone to hands free.

    Incoming calls and messages work with no problems.
    Can talk to a person with hands free.

    Only no voice with TomTomNDS or TomTomGo both have the same problems.

    I quote what TOMTOM has said about this problem:

    "TomTom International BV30 July 2019
    Hi Alan The app streams audio instructions via BlueTooth using the A2DP audio profile. There is also HSP (Handset) and HFP (Handsfree) which the app does not use. It may be that this is using the same channel as the radio. We have fed back your comments to our development team, thank you for your review - TomTom Team"
    Last edited by asprin624; 18th August 2019 at 08:35 AM.

  7. #86
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    Audio turns off even with Bluetooth turned off.

  8. #87
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    @francoal,

    It could be this.

    I have done this on a couple of times both with TOMTOMNDS and TOMTOMGO.

    They have the speaker on and off in the wrong place.

    I have reported this to TomTom that they need to move it into the menu.

    Spoiler: Under the Setup button
    HEijeIB



    Spoiler: very easy to shut off volume without knowing it
    cRAcFFR
    Last edited by asprin624; 18th August 2019 at 05:23 PM.

  9. #88
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    New updated maps. Greetings

  10. #89
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    Quote Originally Posted by decorcu View Post
    New updated maps. Greetings
    Thanks for the info.

    I thought the app was supposed to inform you, but it didn't.

  11. #90
    Master asprin624's Avatar
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    The last version to give you info in map updates was v1.0.6.

    If user's would just take the time to read older posts you can answer the question yourself.

    After v1.0.6 no update info is given.

    You have to delete the old maps and then download the new ones.

 

 
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