Thread: Tomtom "unable to connect" or simply ending without any error - and possible fixes

followed instruction to step 6. when start tomtom, it said no internet connection and asked to enable it. if i turn on wifi,i got "unable to connect " message. help please

I have an S4 and when I try to use the map Iberia v950.6558 appear the message Unable to connect, but if I use the map v950.6492, it works perfect. I don't understand what happends

Can you help me, please?

Has the 950.6558 map been activated ?
If it has there will be a *.dct file in the map folder.
If not use run FastActivate options 1 & 8 from within the map folder.

Open the .metadata.xml file.
It will show you where it expects the Tomtom folder.
I had to move the Tomtom folder from Download to SD.
That worked for me.

Hi Guys,

First of all thanks for the tutorials and tips on this topic.

I got the TomTom Android 1.4 APK + Europe Map 950.6492 + Speedcams to install in 2 devices.
The software was downloaded in a Mac and used Android File Transfer to copy the contents to the devices.

Oneplus One (Android 5.0.2) and Google Nexus 5 (Android 5.1.1) no root in any device.

On the OPO, the installation was done without any issues following the installation notes
- Copied the apk and files to the internal memory (both devices don´t have memory card) only /sdcard
- Without data active, installed the APK with success
- Open the app and let tomtom load what needed.
- Closed the App
- Copied the files to /sdcard/Android/data/com.tomtom.europe/files/files
- Tomtom started with success and loading the maps

The issue is with the Nexus 5, that I always get unable to connect error, but is running with success on the OPO

I have tried all the tips mentioned on this topic ( I read all the 10 pages, I hope I did not missed anything).

I don´t see the metadata.xml file anywhere, not on the download files, or in the nexus 5 or OPO.
I checked if the .dat files mentioned in one of the post exists but nothing found.

I relly don´t understand what is happening on Nexus 5, is it because the Android version? Or is there any way to make it work on lollipop 5.1.1?

Thanks in advance.

Regards

To see the Metadata.XLM you need to enable the viewing of hidden files on PC (and even in to device files manager). But the Mac is not good for these things ....

Hi Maury, thanks for your reply, I will download everything again on a Windows 7, to be honest I don´t know the behaviour of the macosx with this kind of files, by default .filename.anyextension, on Linux based OS are hidden files but is possible to see them for example on a terminal session, which I don´t see anything only a .DSTore which I do not know what it is.

I will let you know the result with the Windows.

Anyway can you confirm me, can I copy the download content to the Downloads folder of the nexus 5 or I should keep to copy the contents to the 0/sdcard folder?

Thanks in advance.

Regards.