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Thread: Wierd problem
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2nd May 2015, 06:21 PM #1Junior Member
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Wierd problem
I have this wierd problem with DNX822BT when I start the navigation it shows black screen
Does anybody know why is this happening? I have tried to reset the unit but this doesn't solve the problem.
Here is the image
Many thanks
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2nd May 2015, 11:05 PM #2Important User
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You have to navigate to get to the good.
Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600
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3rd May 2015, 02:55 PM #3Trial Moderator
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Hi,
Your GPS car is DNX8220BT : [Only registered and activated users can see links. ]
Note : Before uppdating your map data, please check if the unit is up2date.
For updates, see this link : [Only registered and activated users can see links. ]
When this black screen is came ?
Do you have tried an update for your GPS, after you had black screen ?
Do you have tried a new file ?
Kenwood radio GPS are excellent, but sometimes they are fragile when updates.Last edited by Bricoman; 3rd May 2015 at 03:08 PM.
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15th May 2015, 04:32 PM #4Junior Member
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Sorry for late response but I was busy the last time.
The black screen came after a period of time not after an update, the gps was long time before that updated.
I have tried to update again but the last update is still from 2012 so it's not updating. I have already updated with that update previously
Seems like the gps module is the problem, that's what they told me (kenwood authorized service center) , fixing it will be around 300 euros
I have tried to do what catymag said but I can't even take the unit out, the car was bought with the unit and I don't have the metal pieces to take it out.
Many thanks for your answers
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16th May 2015, 10:59 AM #5Trial Moderator
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Hi,
I think your GPS Garmin card inside radio has a problem files, she is behind motorised screen with "eject" button.
You're not choice to go after market Kenwood Center.
This first web link Kenwood show how to extract radio from the car.
Web link Kenwood installation manual :
[Only registered and activated users can see links. ]
Web link Kenwood manual :
[Only registered and activated users can see links. ]
You must to buy this tools for extract all radio car.
Last edited by Bricoman; 16th May 2015 at 12:08 PM.
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