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Try to type more meaningful sentences.

Quote Originally Posted by bielsa View Post
...use igo netxgen with skin...maps q2 2019 of navteq...
Which skin? Exactly.
And are content files complete?

Then you should carefully follow the discussion in the topic
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the options may change with new versions...

In addition there are two other possibilities:
- the skin you are using is outdated
- your global cfg file is old. Update it. Do this first.