NEWBIE [and THE OTHERS :)] PROBLEMS with NG INSTALATIONS

**GPScat** · 27th June 2024, 01:23 PM

I have NextGen 9.18.27.719974 on two mobile phones. On the old one (Blackview BV6000) it displays online traffic properly. On the new one (Blackview BV9800 Pro), the Traffic item is missing from the main menu altogether. The configuration files are mostly the same (with unrelated minor adjustments), but the new device has current maps (HERE Europe Q4 2023) and the old one has them from 2021 or so. I also tried several other configurations, which didn't help either. Have I overlooked something obvious?

**Boki** · 27th June 2024, 08:45 PM

Same apk? Updated? Same sys file? Same lics? Same map provider? Same globalcfg (latest)?
Copy part from save folder from older phone to newer, try to find which one by yourself

(discussed already, there is whole topic about it)

**Alluk** · 2nd July 2024, 02:38 PM

Hello Friends. I have this problem with iGo Nextgen that seems to be original. The developer who sold me the software says he has no other clients with this issue, and searching on forums I've not encountered this issue.
So I have the iGo Nextgen 9.18.27.719974 installed on a tablet running A10 and a phone running A12. On both devices, almost daily, when in navigation with voice guidance, for no apparent reason the app goes mute. Just the app, nothing different with the device sounds and volumes. And only way to get back the sound is with a restart of the app.
I've tried different apk's of the same software that I downloaded to test and it happens on all of them. Note that the app can go for hours with the sound normal, but eventually in less than an hour or after driving some hours, it eventually goes silent with no warning. Ah, and never in the middle of a sound or instruction. It happens more often on highways when there is little sound output and I've missed a couple of highway exits because of this.
Any help? I must be doing something in the settings that triggers this but can't see what it could be. And can't be that 2 different devices are the problem, unless there's some conflicted app.

**Boki** · 2nd July 2024, 06:16 PM

It's hardly original (no way)

Try to use TTS, but even then problems can occur
But, this has been discussed many times. Causes - the device itself, ie the system/launcher ... energy saving policies - working in background, permissions, some internal software (cleaner or whatever), driver problem (device related) etc etc
check everything carefully, you can change the sound channel on which the application communicates. Try to find it yourself on the forum, in proper section

**Metallion** · 2nd July 2024, 07:05 PM

can be deleted, was a reading problem, error fixed.

i found a special solution: Take a old phone....

**Midnight Blues** · 2nd July 2024, 10:57 PM

Originally Posted by Alluk

...
On both devices, almost daily, when in navigation with voice guidance, for no apparent reason the app goes mute.
...
It happens more often on highways when there is little sound output and I've missed a couple of highway exits because of this.
...

I had same (or similar) problem with navigation not announcing exits from highway.

Using TTS, and my app version is Israel 9.18.27.687519

At first I also blamed long silence, but reason was not there.
Found sulution for my problem after about one year of experimenting with everything possible.
Finally, solution was to change in 'Settings -> Sound' option 'Say Road Names in Native Language Area' to 'Just Maneuvres'.
With any other option activated I don't get exit from highway announcement.
So I had to choose between road names and highway exits.

Makes no sense, but it's true.

**leone** · 8th July 2024, 09:54 AM

I canot axtract avicsync what i do it does not extract, it gives no sd card. Help Help

**Gjon** · 8th July 2024, 10:23 AM

Read [Only registered and activated users can see links. ].

Extract the zip and copy iGo folder in the root of your device. Then install APK and grant all permissions. If Play Protect shows up saying that the app is unsafe tap on install anyway. Fill the content folder and use appropriate licenses if needed.

[Only registered and activated users can see links. ]
[Only registered and activated users can see links. ]
[Only registered and activated users can see links. ]

**Golom** · 8th July 2024, 11:56 AM

Originally Posted by leone

I canot axtract

Please use a translator so that people can understand you.
What is extracting? Unpacking the Zip or Rar file?
Then use the latest version of 7Zip or WinRar.
Or did you mean installing?
Also missing: Which Avicsync version? Which device?
Android version?

@Gjon
Your cockroach.......or whatever it is, is making me nervous.

**JimmySmithor** · 11th July 2024, 10:56 AM

Originally Posted by Boki

Yes, it's up to Android 13 and Samsung UI. Mentioned several times.

VR - Issue... I really tried search all 61 pages of this thread to VR Mentions, and I dont find any (I even download each of page and searc it, as I didnt find easy "Search this topic" function. I also see, that Luna on A12 --> A13 losts its VR input + weather support. I even tried to download latest actual luna from Google Play, and use its UX's (vr,hg search,weather) but it didnt work either - "cured" Luna doesnt start.

Unfortunatelly I dont know, how to decompile .lua files. I dont think, its matter of Android OS, more like calling older A12 functions wihtin older (9.35.2.153810) version? Too bad that iGo just didnt call system keyboard, that would solve this..

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