igo primo 2.4 isreal problem with tomtom map june 2018

**mariop1** · 16th November 2018, 07:24 PM

hi
i have igo primo 2.4 isreal. here maps they work ok but tomtom june 2018 will show up but when i try to set a route it says the (destination cannot be reached because the starting point is isolated). please can someone help. i have a tomtom map R3 2016 and it works ok. but the tomtom map june 2018 that i downloaded from this forum does not.
thanks

**rondoan** · 16th November 2018, 07:47 PM

?? The traffic has changed in the meantime and can not be used with perhaps bus / truck ??

**G-ulash** · 16th November 2018, 09:00 PM

A route from? to?
Maybe from the UK to mainland Europe? I don't think the Brexit is already in charge

, but maybe you have set ferries to "forbidden"?? Unlikely that only is disabled on TomTom, not on HERE maps
Or a map in between (e.g. UK- Austria, and France as starting point on mainland) is missing or corrupt?

Anyway, think logically and look closely why the starting point is isolated. The error message is an important hint.

**mariop1** · 16th November 2018, 09:32 PM

tomtom R3 2016 works ok. the problem is tomtom june 2018. i only have 1 map thats uk. and i try to se t a local journey. so the problem is tomtom 2018 Q2. maybe because is not a R3 map.

**G-ulash** · 16th November 2018, 09:54 PM

R1 maps don't work at all on Primo and are not shared anymore (if even released)

But did you take a closer look to your starting point on the map? What is wrong? Is there a road missing to your mansion? (just saying)
"starting point is isolated" means something. Look at the map! Look at your settings. Look at the reality! Is your starting point in a pedestrian zone perhaps?

**mariop1** · 16th November 2018, 10:08 PM

the message is : cannot find path. starting point is isolated. cant understand why R3 tom tom map from 2016 works and tom tom map 2018 dont work.

**G-ulash** · 16th November 2018, 10:36 PM

You keep repeating the same over and over again and seem not to care for any given suggestion. Serious question from me : Do you think I have a crystal bowl?

You do not try at all to give a meaningful answer to my previous posts where I advised to look at the GPS device closer. Where are you on the map? Is there a road on the position and is the map position the spot where you are? Is traffic allowed there where you are on the map? You say old maps works, does that mean old maps works now and immediately when you now at the very moment change maps back or does it mean old maps worked before you did whatever you did that made it stop working?
Instead, you keep telling old ones works and new ones do not and also keep asking why. You cross posted here, you posted on other forums with the same question.
You are the first one to have this particular problem and therefor the reason must be known to you.

To show my good heart:
Another reason I can think of is the GPS thinking it's somewhere else, and until it is locked to satellites it does not know where it is (it remembers the last place)... once it knows where it is, it can navigate. So translated, you last used it, maybe on foot?, and had old maps maps loaded, then returned home, drove around or not without navigation, changed maps to newer ones hence your starting point is wrong. Again: the error message is the clue.

And when you post back, at least give some useful info.
Or go back to the 2016 maps, they work!