Yes indeed.
It says wayteq europe when i open up GPS, then when I come out of GPS (Close GPS Screen) it comes up with IGO Primo.
And bottom right of screen says map updates naviextras.com.

I have done the obvious, tried to register on that home page using a different device as my device does not show.
I have tried install naviextras toolbar, re started laptop, connected GPS, does not connect or register although USB says it is connected.
Tried using memory card and no joy.

Dont know how to update or what to do.