Thread: BMW Motorrad Navigator VI HWID 4044 with "SYSTEM SOFTWARE MISSING" message

Originally Posted by Butters

So you now have a decision to make. If you still cannot locate a copy of the full 4044 V10.0 fw then wait until Garmin issues another firmware update for 4044 devices (if they do make 10.1 available it should be totally safe to flash and will restore the device to original as would V10.0). You could also try flashing just 2584's boot,bin saved as an RGN file to overwrite the ramloader in rgn12 and subsequently 5 & 43, my thinking is that 2584's bootloader & X-Loader may be more compatible with the 4044's main firmware than the 2842's bootloader & X-Loader currently on board. Alternatively flash now with either 2584 or 2842 full firmware as an RGN file using Update.exe or via media card (cross-flashing is risky and quite frankly i won't recommend that - but i'll help you do so and even make the flash kit for you if you want to try either a cross-flash or just load 2584's ramloader).

Flashing the 2584's boot.bin saved as an RGN file to overwrite the ramloader in rgn12 and subsequently 5 & 43 this should be the first method to try, because it will not cause damage to a more region.
Last resort is to flash the 2584 or 2842 full firmware to the RGN file using Update.exe or via a media card, I know it may not be salvageable in the end. So I'll wait a while before trying it and see if I can wait until Garmin releases another firmware update for the 4044 device.

Originally Posted by Butters

(cross-flashing is risky and quite frankly i won't recommend that - but i'll help you do so and even make the flash kit for you if you want to try either a cross-flash or just load 2584's ramloader).

Yes, please help me to understand the steps and toolkit for these two methods.

Originally Posted by Butters

PS: Is this device under warranty? If so Garmin honors its warranties internationally and they'd be most unlikely to query the 'system software message' unless you told them its flash history.

Yes, the device is under warranty, in fact I have tried to contact GARMIN TAIWAN, the reply is:

Code:

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I also messaged the eBay seller asking how to send the device in for repair? But never got any response.
So the worst case scenario is that I can't send the device back to BMW or GARMIN.

I would like to ask you, if there is another 4044 device that is brand new and has not been changed, can I safely back up Region 12 and other Regions in the machine without the 4044 boot.bin(Ldr.bin) ?Because I might be able to borrow another 4044 device.