Welcome guest, is this your first visit? Click the "Create Account" button now to join.
Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Junior Member
    Join Date
    Sep 2021
    Location
    Austin
    Posts
    6
    Rep Power
    0

    Default Nuvi 1300 issues

    I was doing my periodic charging of my gps and the garmin software opened and let me know there was an update available. I went ahead and ran the update. I have done this before without issue in the past so I didnt pay much attention. It said there wasnt enough space to load all data so my choice was lower us or add a card. I just chose lower us and picked update and it began. I left it on my desk and it ran for a while then said update failed.

    I reached out to garmin support and provided this video

    Spoiler: YT video


    I was expecting them to just provide me with some sd card image and secret button something and it would flash it back to stock or something that could be updated to get me out of the issue. Instead they told me they dont repair it and I could buy a new one for a discount that appears to be at first google glance to be 22 bucks more than I could get the same thing off amazon. Kind of disappointed in garmin support but not suprised since there isnt money in fixing my unit.

    I am an IT guy and could read through the site and maybe eventually pull this off but what I am interested in first is what does my video tell you? It looks to me like it failed to delete the existing space so it bombed when it tried to add and now it is missing boot files? I really want the least invasive solution that will just get it working like it was. Any help would really be appreciated.
    Last edited by Boki; 10th September 2021 at 06:48 AM. Reason: corrected video link and spoiler

  2.    Advertissements


  3. #2
    Important User Nuvi 1300 issues
    Nuvi 1300 issuesNuvi 1300 issues
    Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    1,449
    Rep Power
    1033

    Default

    @homeyClown
    It's either what you suspect or the device is stuck trying to load an essential file which is corrupt or incomplete. Likely it's the lower 48 map IMG file given the circumstance.

    Garmin are quite able to tell you how to fix but that's not their policy as you found.

    Yes, reading thru the site here will give you all the info you need to fix it. Garmin devices 'soft-brick' very easily but the good news is they can be 'unbricked' in a jiffy. Start here: [Only registered and activated users can see links. ]. Once you've re-enabled Mass Storage Mode with Cure firmware (check if MSM is still available first tho', before using Cure) I'd start by removing the map if a new one's been added, if that's the cause there should be no need to format the internal memory. More here too: [Only registered and activated users can see links. ].

    Post in the above threads, or back here, if you need more assistance.

  4. #3
    Junior Member
    Join Date
    Sep 2021
    Location
    Austin
    Posts
    6
    Rep Power
    0

    Default

    Thanks for the information. first question check if MSM is still available first tho', before using Cure Can you dumb that down a little. I have downloaded the tool with the updater but have no idea what version of software was on this unit. I swear I backed it up using garmin express but cannot locate it in programdata folder. Either its somewhere else or I didnt back it up. I downloaded the usb drivers so thats ready to go. Can I use the tool just to boot it up and browse to locate the largest file or something like that or do I need to replace multiple files. The unit says 1300 sticker says 224049225. Should I be able to use that number to cross a version? Trying not to get to a worse place than I am now with mismatched files. Thanks

  5. #4
    Important User Nuvi 1300 issues
    Nuvi 1300 issuesNuvi 1300 issues
    Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    1,449
    Rep Power
    1033

    Default

    Before you do anything further best to check which chip version of 1300 you have (there are 2 and they use different firmware). If you can't find a backup to look at GarminDevice.xml, the device will still be able to access [Only registered and activated users can see links. ] so use [Only registered and activated users can see links. ]. Read this to understand more if needed: [Only registered and activated users can see links. ].

    Quote Originally Posted by HomeyClown View Post
    Thanks for the information. first question check if MSM is still available first tho', before using Cure Can you dumb that down a little.
    Connect it to a PC to see if it's internal memory is accessible (MSM = Mass Storage Mode which is one of two ways your device can connect to computer, the other is pre-boot mode which you may need to use as said above to find your HWID and it's also needed to load Cure firmware - see more below on that if needed).
    ........ I have downloaded the tool with the updater but have no idea what version of software was on this unit.
    I guess you mean you downloaded the Cure3 application. We may need it if you can't access MSM as said above. If you can access MSM it doesn't need Cure firmware so remove the newly loaded map (*see below)
    ........ I swear I backed it up using garmin express but cannot locate it in programdata folder. Either its somewhere else or I didnt back it up. I downloaded the usb drivers so thats ready to go. Can I use the tool just to boot it up and browse to locate the largest file or something like that or do I need to replace multiple files. The unit says 1300 sticker says 224049225. Should I be able to use that number to cross a version? Trying not to get to a worse place than I am now with mismatched files. Thanks
    Whoa! Slow down cowboy. Step at a time is best..... If you can't access MSM, use the Cure firmware to re-enable it and then remove the map loaded by GarminExpress. *It'll be named "gmapprom.img" and be in the (usually hidden) ".System" folder. Once removed, load original fw and see if it now boots.

  6. #5
    Junior Member
    Join Date
    Sep 2021
    Location
    Austin
    Posts
    6
    Rep Power
    0

    Default

    My first win!! I cannot get it in storage mode and couldnt build the flash since I didnt have the file. I did get this, which is the hardware id so tomorrow I will search for the software. I used to hack x boxes and wii for fun, but am not enjoying this as much as the old days. Thanks again for your assistance
    Last edited by HomeyClown; 11th September 2021 at 03:48 AM.

  7. #6
    Important User Nuvi 1300 issues
    Nuvi 1300 issuesNuvi 1300 issues
    Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    1,449
    Rep Power
    1033

    Default

    Ok, good start. Here's the official Garmin link for HWID 0927 Version 6.30 fw:
    Code:
    Please Login or Register to see the links
    Enjoying yourself now? This is small change compared to hacking games boxes i reckon ....

  8. #7
    Junior Member
    Join Date
    Sep 2021
    Location
    Austin
    Posts
    6
    Rep Power
    0

    Default

    getting old, guess it takes all the fun out of it. Would be nice if vendors software would just work properly I guess. Thanks for the link that helps. There are alot of bad links on the website so glad you took the work out of this one. I managed to get win 2 very happy about that. Still not detected by the usb but at least I know its flashed with the updated files.


    Spoiler: image
    [Only registered and activated users can see links. ]
    Last edited by Boki; 10th September 2021 at 01:06 PM. Reason: spoiler!, again

  9. #8
    Important User Nuvi 1300 issues
    Nuvi 1300 issuesNuvi 1300 issues
    Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    1,449
    Rep Power
    1033

    Default

    Those error messages are from your unsuccessful attempts to load the cure RGN file into Updater.exe by pressing the named box in the GUI. Your user settings/admin restrictions aren't allowing that, so look in the same folder/directory from which you ran GarminCure3.exe, you'll see a new folder "GarminCure3-TEMP" and inside it will be several folders named "GarminCure3-xxxxxxxx", corresponding to the number of times you've tried to run it unsuccessfully. Open any one of those folders, you'll find a file named "097201000630.rgn" which should have size 16,543,686 bytes.

    Download this: [Only registered and activated users can see links. ]. Extract it and place Updater.exe in the same directory with the cure RGN then drag it onto Updater to start it. Follow the instructions in [Only registered and activated users can see links. ].

  10. #9
    Junior Member
    Join Date
    Sep 2021
    Location
    Austin
    Posts
    6
    Rep Power
    0

    Default

    If you can't access MSM, use the Cure firmware to re-enable it and then remove the map loaded by GarminExpress. *It'll be named "gmapprom.img" and be in the (usually hidden) ".System" folder. Once removed, load original fw and see if it now boots.

    I was able to bring up the drive in storage mode and delete the file. When you said load original firmware and see if it boots I assume you mean just turn it off and turn it on and see if it boots up? I did that and have a garmin logo but no more loading map or anything. It just has the logo. But I am able to plug the usb cable back in and see the drive so I am still moving in the forward direction. I will continue the unbrick instruction after work unless I hear different from you. Im happy that its alive and talking through the usb cable. I think this will work again.

    Should I follow the format step or just reflash the firmware?
    Last edited by HomeyClown; 10th September 2021 at 09:07 PM.

  11. #10
    Important User Nuvi 1300 issues
    Nuvi 1300 issuesNuvi 1300 issues
    Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    1,449
    Rep Power
    1033

    Default

    No, i meant EXACTLY what i wrote. Once you removed the (likely-problematic) map file ("once removed"), that you should proceed straight to loading the ORIGINAL firmware ("load orignal fw") then try to turn it on ("see if it now boots").

    Further explanation:
    • I'm saying to not format it before re-loading the original fw, 'cos it probably doesn't need a format.
    • Cure fw cannot boot the device. In fact that's it's purpose. By halting the loading of files essential for the complete boot process, Mass Storage Mode is re-enabled so you can access the file system.
    • Removing the problem file (without a format) removes the problem but the device still can't fully boot until the original fw is again loaded.
    • If removing files doesn't work, THEN a re-format is done after re-loading Cure fw and finally original loaded again.

 

 

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •