Hi,

My better half was taking the device to the 'strong metal container' saying I'd spent too much time on it... It's dead, Jim.... I have spent too much time on it.

To your questions:

Q1 - I had disk management running in the background. The device never showed. Even when device manager showed it, disk management did not.

Q2 - The error message about not being able to program the requested memory region only appeared when using the full cure fw. When updater runs, it tells me "your current version is the same as the update version. Do you want to replace the current software with the same software version?" And I click Yes. It gives a message about initializing, then 100% complete, then "erasing" (doesn't say what) then fail.

I tried another computer (still Win10), different USB ports, different cables.