Thread: IMPORTANT! If you want HELP in case of a bricked Garmin device, please follow this

Originally Posted by teenwolf

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3) Symptoms: what's wrong in your device?..I cannot put it in mass storage when open the volume icon and press on the top right corner of the screen nothing happens i cannot configuer the mass storage to get
SYS. folder.

That does nothing in nuvi 30/40/50 even if device is not bricked. It's used in other series like 3xxxx as alternate way to enter diagnostic menu and choose between Mass Storage [MSM] and Media Transfer Protocol [MTP]. That choice isn't available in x0 which doesn't use MTP and anyway the hidden menu can't be reached in ANY bricked device because by definition they cannot start up to show any screen other than maybe the logo start screen continuously. Ergo, your device isn't bricked because it can start.

4) Does your pc sees your device ?..it does not see my device at all....but i can use updater.exe to flash the software by holding the left screen upper corner.Device Manager, Garmin Express, or the Garmin website
plugin cant see my device.

5) List all the procedures you already tried to unbrick it and their results and errors messages obtained ...I tried all the procedures in the form..non work.

6) Do you have Garmin USB Drivers installed ? yes.

7) Write down if you already read or tried GarminCure3 tool - the new way to create cure firmwares for Garmin devices
....yes I tryed this method..my computer see my device for a second then disapears

What i've shown in red of your info is contradictory, i now assuming in the following that the second info is correct:
1. If you've successfully loaded Cure firmware then the device should not not boot but remain stuck on the Logo screen.
2. If your PC sees it even for a second as you say then it CAN reach MSM.

So, it's was not bricked and didn't need curing. If it's stuck on the logo screen load the original firmware back, but if it still boots then you didn't flash Cure fw at all. Before you do anything further try to reset it or preferably clear nonvol if you haven't already done so. Back up favourites first if you wish to restore [but be aware that maybe is where the problem exists] as all user data will be deleted. [Only registered and activated users can see links. ] and [Only registered and activated users can see links. ]. If still no MSM proceed as follows:

If you haven't tried the following, do them now in this order:
1. Reload the latest [Only registered and activated users can see links. ] and then try a different USB cable, try several in fact.
2. Use another usb port on the PC, not via a hub and preferably a REAR port.
3. Check in Disk Management on the PC that it's being allocated a drive letter. If it's not add one manually.
4. Check if it's being seen in PC's Device Manager as 'Garmin Device .....' under Disk Drives.
5. Try another PC, old one running XP if possible.

Report results if you need further help.