There is no need to apologise, I can only thank you for giving me additional instructions on top of the others.

I think I have found the problem why one works and the other doesn't.

GTM 36 Traffic receiver status
Connect 4G/HD
Intir TSM
Prod ID 1257
SYS Ver 220
BB Ver 210
GTM4G Software Version 2

GTM 35 Traffic receiver status
Prod ID 901
Sys 310
BB Ver 320
Grid EU
Ev x10, st 0->4
Ev x 10000, st 4->8