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  1. #1
    Member + Garmin Dezl LGV800 after successful update maps are not visible
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    Default Garmin Dezl LGV800 after successful update maps are not visible

    I have a Dezl LGV800 Android with a free map update, but after a successful update the maps do not appear on the device. I checked the internal memory and both maps are there. One in the system folder gmappom.img 3.42 GB and the other map in the Map folder D6159350A.img 3.24 GB. Please give me any advice.
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    Last edited by diversola; Yesterday at 11:53 PM.

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  3. #2
    VIP Master Garmin Dezl LGV800 after successful update maps are not visibleGarmin Dezl LGV800 after successful update maps are not visible
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    Garman_Nuvi's Avatar
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    @diversola are the gmapprom.unl - gmapprom.gma and D6159350A.unl - D6159350A.gma files present ,if not the .img's won't appear as they remain locked without their companion .unl and .gma files
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    Last edited by Garman_Nuvi; Today at 05:03 AM.

  4. #3
    Garmin/GPS Systems GMod. Garmin Dezl LGV800 after successful update maps are not visible
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    Neil's Avatar
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    ^^ Agree with likelihood of associated file(s) either missing or corrupt. "Cannot unlock maps" message usually means UNL file problem. "Maps cannot be authorised" message is related to GMA.
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  5. #4
    Member + Garmin Dezl LGV800 after successful update maps are not visible
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    Spoiler: images
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    These are memory pictures. I think they are there
    Last edited by Boki; Today at 08:05 AM. Reason: spoiler!

  6. #5
    iGO Enthusiast Garmin Dezl LGV800 after successful update maps are not visible
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    Yes, the files are there. The only thing I notice is that the numbers of the unl and img files in storage don't match.
    But
    I don't understand why you're asking for help here
    If the device is under warranty and still in the free update period for your region, contact technical support
    Before asking a question, know it's already discussed here and at 99.9% is not unique. Use search.
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    Many questions become very arduous, a lot of time chewed deja vu...Since we have lost all the year of work and effort, many people have no will to answer the same questions again. Me neither. Use a search, please.

  7. #6
    Garmin/GPS Systems GMod. Garmin Dezl LGV800 after successful update maps are not visible
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    Neil's Avatar
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    @diversola
    In the .System folder you have gmapprom.img and gmapprom.unl but there's no gmapprom.gma file present, also both gmap3d.unl and gmap3d.gma are there but the actual 3D buildings map gmap3D.img is missing. In the Map folder, ALL the GMA & UML files present are for earlier detail map versions - none match the current map D6159350A.img.

    It should be an EU Lifetime Maps (LM) device. First back everything up. Remove the entire contents of the Map folder, and from the .System folder remove only gmapprom.img, gmapprom.unl, gmap3d.unl and gmap3d.gma. Safely disconnect it from computer and reboot it to recreate and update the GarminDevice.xml, then GarminExpress should offer the current detail maps along with their appropriate GMA and UNL files.
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