Thread: DriveSmart 51 reboots irregularly

You could ask for it to be escalated because it's of their making and their responsibility to fix.

You are right. It's not easy to get a cooperative employee on the phone. I tried calling twice and got the same unhelpful guy both times.
But it's also difficult because the 51 model is already quite old.

Did you eventually try using it as you said in initial post without BT enabled?

The test is still pending. I don't want to just drive around for no reason. So far, the error has only occurred after about an hour. The next trip of this length is not yet planned.