That's exactly what i'd expect one of the service desk drones there would say. You could ask for it to be escalated because it's of their making and their responsibility to fix.
Downgrading the firmware might work if the problem is not due to the BT software. Did you eventually try using it as you said in initial post without BT enabled?
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15th August 2025, 10:48 AM #8Garmin/GPS Systems GMod.
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