Thread: damaged etrex 30x works fine but Win10 does not recognize it

Hi there

Ever since I bought the etrex 30x (I bought a used one), I had issues with getting it connected to my Win10 machine.
In another forum, I found the hint of holding the joystick up and starting the device: this worked always!

Yesterday, I broke the front cover and the joystick of my etrex 30x.
The GPS as such is working fine. All functions are available, maps, etc. but I cannot get it connected to my PC.
I removed the entire front and back cover since the joystick is broken. The joystick mechanism still works fine and can be operated with a pen. Navigating up, down, etc.: all fine.

Entering the pre-boot manu by holding the joystick down and starting the device work as well.

When pushing and holding the joystick up and starting it, all I see is the Garmin lettering. Nothing else!

For me, it is hard to believe the only thing that broke is the USB connection. Power through USB still works though...

I have also tried another Win10 machine and made sure the cable is fine by connecting another GPS device to my computer.

Is there anything else I can try to connect the device to a PC?

Thanks for your help!