If that dont work try making a modded firmware with RGNtool and change boot.bin sw version to 2.19. Then save as RGN or GCD. If RGN use updater.exe to load, otherwise just name it GUPDATE.GCD and save to .system folder and reboot device.
The 2.19 sw version will force device back to factory default firmware (2.2). Then update to required version.
Make sure Bluetooth and Voice command are activated in Menu too.
When updating from factory default you will need to pull usb lead after copying GCD across as the original firmware had a fault with the safe disconnect method.
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