Thank you for the responses. I am a bit confused. I do not have the original code as it was preloaded when I bought the unit.As for NAVTEQ, I did not see it installed on there to reactivate it. Does this mean that If I use the NAVTEQ codes,I will have it? Also,lolypop000,These are the numbers I have used over and over and still shows expired.I have created a code 3 times for both US & Can and installed both 3 times. I hope I am not getting near the "limit" as to have it locked out. I have tried putting each code in and restart in pre-boot for each Then I tried putting both codes in (diff codes generated) then rebooting to pre-boot mode.Still expired.(does say lifetime for 20 sec or so) Is there another way to find the expired code to see what the other info is? Thank you very much.....spoc