Quote Originally Posted by kyriacosxk View Post
Thank you for your response

The folder was created is "com.alk.copilot.mapviewer"

and the user.cfg is below:

[Application]
"LanguageWizardFirstRun"=0
"LargeScreen"=1

[ClientInfo]
"LoginType"="ACCT"

[ConnectionInfo0]
"Enabled"=1
"SwitchPortAtStartup"=1

[Directories]
"AudioDir"="/storage/emulated/0/com.alk.copilot.mapviewer/audio/"
"GlobalAddonDir"="/storage/emulated/0/com.alk.copilot.mapviewer/addon"
"GPSDemoDir"="/storage/emulated/0/com.alk.copilot.mapviewer/gpstracks/demo"
"LRGlobalSaveDir"="/storage/emulated/0/com.alk.copilot.mapviewer/save"
"LRGPSSaveDir"="/storage/emulated/0/com.alk.copilot.mapviewer/gpstracks"
"LRInfoDir"="/storage/emulated/0/com.alk.copilot.mapviewer/info"
"RootDir"="/storage/emulated/0/com.alk.copilot.mapviewer/"
"SkinDir"="/storage/emulated/0/com.alk.copilot.mapviewer/skin/"
"SpeechDir"="/storage/emulated/0/com.alk.copilot.mapviewer/speech"
"ThemesDir"="/storage/emulated/0/com.alk.copilot.mapviewer/themes/"
"UIConfigDir"="/storage/emulated/0/com.alk.copilot.mapviewer/tablet/uiconfig/"

[GPS]
"GPSReceiver"=14

[Graphics]
"CustomPixelResMultiplierx100"=100

[Internal]
"Device24BitColor"=1
"TestPixelFormat"=1

[Language]
"Language"=1

[Messenger]
"EnabledServices"=5

[Speech]
"VoiceName"="UK English com.samsung.SMT"
"VoiceType"=2

[This Session]
"Connections: Current Count"=1

[User Settings]
"CoPilotOutOfBoxFirstRun"=0

[Version]
"AppVersion"="9.6.2.706"
The account that is included in files has been blocked thats why you get this error.
FIX.
1.Delete all files and clear the app data or unistall and reinstall
2.Open the app and create a new fake account.
3. Go next until it want to download maps to use. choose greece for example.
4. Let it download the map and close the app(be sure it close completely).
5. Delete the created files from the app and copy the downloaded one.
6. Now it should work (tested on new device with same problem)

If its still refuse to open PM me