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Reply With QuoteScreenshot for 24x5: Tools>Display>Check Screenshot.
GTM25 and 24x5 are compatible. Try hard resetting the Nuvi with the receiver attached and let the nuvi get a sat lock with the receiver attached in your vehicle.
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29th March 2013, 12:37 PM #571Member +
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Hi, I don't know how to get screen shots. But if you go into settings / traffic all you see is a pop up box saying "A traffic receiver accessory is required to receive live traffic updates" and the only thing you can do is click OK to close the box - no further screens giving any details or info on settings.
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29th March 2013, 12:56 PM #572Garmin/GPS Systems GMod.
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29th March 2013, 01:01 PM #573Member +
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OK thanks. I see the screenshot option. How do I do a hard reset, and do I need to back up my favourites etc first?
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29th March 2013, 01:18 PM #574Garmin/GPS Systems GMod.
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Yes, always back up before a hard reset. To hard reset, disconnect the receiver/power lead from power source, then turn unit off completely by holding power button down for several seconds, select 'off'. Hard reset won't work in standby mode. Hold bottom RH corner and turn unit on. When prompted, press Yes.
'Thanking Posts' are banned. To thank someone, and/or to see hidden links and content, use the [Only registered and activated users can see links. ] button below left of the helpful post then refresh your browser [F5 key]. 'Thanking Posts' are banned.
Please don't spam. Posts serving no purpose other than to thank or to ask about hidden links are trashed or deleted, it's GPSPower's policy. Please don't spam.
[Only registered and activated users can see links. ] should make their first post as a new Intro Thread in [Only registered and activated users can see links. ].
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29th March 2013, 01:56 PM #575Member +
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Well, I backed up the data and did a hard reset as above, waited for it to find a signal and I get the same error message. The module is from China and in used condition so I'm going to guess it's faulty
I think I can send it back, but it was rather cheap in the first place. Oh well - live and learn.
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29th March 2013, 02:15 PM #576Navigation software expert
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Send screen shot than we can see what is wrong.
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29th March 2013, 02:29 PM #577Member +
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29th March 2013, 03:51 PM #578GPSPower Helper
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The GTM 25 has a chronic problem in one of the connectors of data of cable terminal, I've had several with this problem. To be sure if it works, go to Diagnostics Page (Volume menu, press and hold the upper right corner of the screen). Choose the option Developer Info and post here the 3 Traffic screens to avaliation. In one must appear the subscription, in the other the radio stations TMC Traffic and in other information about tune and receptor. In the Traffic Status screen if nothing appears, move the cable and see if any information appears. If nothing happens after you move the terminals and cable in various positions, your cable be defective and may be used only to charge the batteries. Obviously it is worth remembering that the Traffic receiver only work with the cable connected to the vehicle's cigarette lighter socket.
Last edited by angelozip; 29th March 2013 at 04:06 PM.
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29th March 2013, 04:14 PM #579Member +
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Hi, and thanks for the reply. Got a bit further this time. The 2445 wanted to update traffic software and I let it, went into the developer screen and here are the screenshots
Spoiler: pics
As I said earlier, the unit is for US / Canada and it seems to recognise this, but I am in the UK and wanting to add subscriptions for the UK.
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29th March 2013, 04:24 PM #580GPSPower Helper
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Your problem is the 3.10 firmware that blocks the operation of the traffic.
Get Info on topic [Only registered and activated users can see links. ]
If you have a little patience I'll post step by step how to fix the problem. You have to downgrade the firmware and then install the subscription of your country..Last edited by angelozip; 29th March 2013 at 04:29 PM.
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