Thread: Tom tom 4pn50

Hi! Need help to recover this gps, he boots but gives this message. I had insert a 8gb micro sd cart and connected by usb to laptop and run tomtom mydrive connect tool. Gives message it's recovery device but tool crashes every time.

Spoiler: images

Any tips? Tia

Enviado do meu SM-S938B através do Tapatalk

Colleague, you are active in other sections so you haven't followed the story about the new models.
I will write the whole issue for all the members who read this.

It is TomTom Go 520 5" (4PN50) new generation model.
Like all new TomTom models, its firmware is based on the Android system (deeply customized by TT)
If at all possible, it can only be recovered using official TomTom online tools.

The firmwares cannot be found anywhere, none is officially released or available anywhere on web


Make sure you did everything right, used quality cables/adapters, a quality mSD card, and that the (windows) laptop and its system are in good condition. Be very sure about card and reader/writer

But it happens, the device breaks down, all that remains is a complaint.

By the way, I think you're making a mistake.
You need to plug the card into the RW reader, the tools will put what they need on it, and then you insert the card into the device.
I'm not claiming that, since you haven't completely described everything you did.

Yes, MyDrive Connect, but you can also use TomTom Home
You can try both, sometimes helps.

Did you tried Soft Reset (and hard)?

Code:

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Unfortunately, I saw several pieces that could not be helped


It is interesting that TT claim that recovery processes functions only on

GO Superior, GO Expert Plus, GO Expert, GO Exclusive, GO Camper Max, GO Navigator, GO Discover

Originally Posted by Vladmirstart

One splash screen says something about fleet... normal or it belongs a company fleet...

As far as I know, only the Pro variant can be fleet

But then, certainly the procedure is not applicable, because of

GO Superior, GO Expert Plus, GO Expert, GO Exclusive, GO Camper Max, GO Navigator, GO Discover

That would then explain why I was unable to recover several devices of that type