Hi,

Total newbie here. I have a Tomtom go 520. I had problems with the screen not responding to touch. Before discovering this forum, I listened to other so called in the knows and was lead to believe that it could be a software issue. I tried all the usual stuff like factory reset, reloading software through tomtom home etc. none of these things worked. Then someone suggested formatting the device and reloading everything from scratch.

I formatted the device and wiped everything from the device and reconnected to tomtom home. It finds the device, says it needs updates and does its thing. Still the screen was not responding.

I bought myself and new screen and fitted the screen. Now the screen works, so my fault all along was a faulty screen. Now I have a device with a working screen but whenever I turn on the device, it comes on, asks for date, time and which voice I want but that's as far as it goes. The next screen I get is no maps found

Please any advice would be really appreciated.