nuvi 3590 Voice Command issue

[mrt737]

Hi all,

I've purchased a 3590 from Germany and the voice command worked great when it was used in Germany (in German of course).

Now that I'm back in Australia, I've loaded Australia NZ 2013.10 maps with the ASR files, etc... however, when I try to use voice command, and try to say 'Find Address' or 'Find Place' or 'Find Junction', it tells me that "This feature is not available for Australia in British English".

I've tried various things like factory reset and changing to various locales but still does not work. Is it because of firmware? I've been pulling me hair out trying to figure out a way to get it to work.

Hope someone out there can help!

[ddabcd277]

Asr is also part of the mapping. Do the Australia NZ mapping support asr?

[x-trail]

"This feature is not available for Australia in British English".

Connect with Webupdater, proceed to additional updates and check "Speech Recognition Data, English-Australian ASR"
Also check "Voice, Australian English xxxx (TTS)"

After this, change 3590 Language Settings accordingly.

[mrt737]

Connect with Webupdater, proceed to additional updates and check "Speech Recognition Data, English-Australian ASR"
Also check "Voice, Australian English xxxx (TTS)"

After this, change 3590 Language Settings accordingly.

Sorry I should've mentioned that I have run WebUpdater and downloaded all the ASR Data, which Australian was listed, and the TTS voices but still doesn't seem to work.

It was running FW 6.20 but had since been upgraded to 6.30, then to 6.50 when it became available.

I was reading somewhere where it may be because of the map name not displaying 'ALL' at the end of it, so I found an img file that did display the 'ALL' at the end of it but still doesn't seem to work.

Even tried loadig the mapset via MapInstall, but no go.

[Ballebar]

@mrt737

Do you have the ASR files for nüvi 3590 and also for the correct release (Sensis vs. Navteq)?

Property	[Only registered and activated users can see links. ]	[Only registered and activated users can see links. ]	[Only registered and activated users can see links. ]	[Only registered and activated users can see links. ]	[Only registered and activated users can see links. ]
nüvi 37xx	nüvi 37xx	nüvi 37xx	nüvi 37xx	nüvi 37xx	nüvi 37xx
ASR	045FUHA8.SRX	045E6J28.SRX	045FNE2O.SRX	045G2OE8.SRX	045GMF40.SRX
ASR	045FUHA9.ASR	045E6J29.ASR	045FNE2P.ASR	045G2OE9.ASR	045GMF41.ASR
ASR			045FNE2Q.ASR	045G2OEA.ASR
ASR			045FNE2R.ASR	045G2OEB.ASR
ASR			045FNE2S.ASR	045G2OEC.ASR
ASR			045FNE2T.ASR	045G2OED.ASR
ASR			045FNE2U.ASR	045G2OEE.ASR
ASR			045FNE2V.ASR	045G2OEF.ASR
ASR			045FNE2W.ASR	045G2OEG.ASR
nüvi 34xx & 35xx	nüvi 34xx & 35xx	nüvi 34xx & 35xx	nüvi 34xx & 35xx	nüvi 34xx & 35xx	nüvi 34xx & 35xx
ASR2	?	?	n/a	045G2OLC.SRX	045GMFB4.SRX
OSAE_ASR	?	?	n/a	045G2OLD.ASR	045GMFB5.ASR
OSAE_ASR			n/a	045G2OLE.ASR	045GMFB6.ASR
OSAE_ASR			n/a	045G2OLF.ASR	045GMFB7.ASR
OSAE_ASR			n/a	045G2OLG.ASR
OSAE_ASR			n/a	045G2OLH.ASR
OSAE_ASR			n/a	045G2OLI.ASR
OSAE_ASR			n/a	045G2OLJ.ASR
OSAE_ASR			n/a	045G2OLK.ASR
OSAE_ASR			n/a	045G2OLL.ASR
OSPOI_ASR	?	?	n/a	045G2OLM.ASR	045GMFB8.ASR

[fringe]

Having same issue here with a 3790 converted to 3490. Problem only affects Find commands. eg Find City, Find Place and Find Intersection.
Results in a message advising feature not available in Australia with American English.
No new voices downloads available via webupdater.
ASR and SRX files are correct as per table.
Is their an English_Australian .SRD file specific to the 34/35xx??

[mrt737]

hmm, I'll have to check the filenames later (am at work right now) but I did download the ASR files from the "CN Aus & NZ NT 2013.10 - Sensis" link above and there were only 2 files for ASR which I copied to X:\.System\ASR folder.

From the table you provided above, does that mean that there are other files (ASR2) required for "Find Place" & "Find Address" to work?

[fringe]

Did you install the Sensis maps or the Navtech?
In Australia the 34/35xx come with Navtech installed not Sensis. The 37xx have Sensis installed not Navtech.
The Voice command files differ for each map.

[mrt737]

Did you install the Sensis maps or the Navtech?

I installed the Sensis maps. The Navteq maps from what I could tell was for truckers?

I basically just downloaded and installed the Sensis maps along with the ASR, G2S, SQLite files from the "City Navigator Australia And New Zealand NT 2013.10" thread.

[fringe]

The Navteq maps from what I could tell was for truckers

No, Garmin have swapped map suppliers in Oz for the new series GPS. 34xx and 35xx are all standard with Navtech map (same one as the truckies map but you won't see any extras due to firmware differences in Truck model).