Hello

I have MIO SPIRIT 697 LM Truck, and this devide not be registered in prescribed time limit - link: [Only registered and activated users can see links. ]. So i have a two problem. I need program for unlock this device and update map ot instal Igo Primo, and second problem is the PC is not recognized the device, when i conncet to pc via usb cable. When i connect cable to PC and device, and turn device on the PC give me a beep, in the flash a link image appers, but in the explorer is not find the device or sd card in the device. I have WIN 10 PRO 64 in the PC.
Can somebody help me, what can i so?
Sorry for my bad english.