Thread: galaxy A8 - igo world / igo primonextgen - crash without reason

ok i see,
- What is Device that you have problem with? galaxy A8
- What is device screen resolution ? 1080 x 2220 pixels, 18.5:9 ratio (~441 ppi density)
- what is application (software) resolution in portrait and landscape mode (for Android)? 1080 x 2220 pixels, 18.5:9 ratio (~441 ppi density)
- Whether the device is rooted or not (for Android based devices)? not rooted
- Which version of Android (Or WinCE) ? 7.1.1
- Which version of the navigation software, exactly? iGO Primo Nextgen(Israel) 9.18.27.687519 (Jan 26 2017) / iGO World 9.18.27.736653 (19.06.2018)
- Where the navigation software is (internal / external memory)? internal
- Which edition of maps and extras? Q1 2018
- Whether the use of the skin (which)?? non
- something about a specific addition that you may use; non
- and, finaly, detailed description of a problem:
i have galaxy a8 and each time one of the apps is up and runing, the app is crash.
i can't find any reason for that, how can i find it?
i tried with tomtom and here maps, and these is only on galaxy a8 and not in pixel 2 xl and not in pixel not in xaiomi mi a1