Downloaded the file as per manufacturer's instructions from [Only registered and activated users can see links. ]
It appears to be a complete newer version. iGo Primo (APK 9.6.29.329069). The zip file was titled Android-AU with close to 741Mb.
According to the user manual I needed to uninstall the previous prog. and delete the associated files / folders prior to installing the new download. I can't even get the original to work from the backup saved to a USB.
Again, I very carefully followed instructions, re-downloaded the zip archive, copied it to a new iGO folder on the SD card, installed it and rebooted. When I launched the rpog. the error was: "missing or incomplete files - not a zip archive". No mention of a resolution problem.
Thank you for your patience and interest in trying to help.