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  1. #1
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    Default Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!

    After searching through a lot of threads I can't solve my problem and need your help..

    I have boought a chinese XGODY 715 with WINCE and IGO. The maps were from 2016 Q1 and I tried to install the newer maps from IGO Here 2016 Q4. The content was divided in folders with file extentions and I used your guide to put them into the right folders (mainly Building, map, phoneme and poi) it included also the license Mega_Free_1_Year_Update_FEU_NQ_2016_Q4.lyc.
    I did delete the save folder, sys.txt and all files in the MAP folder before putting the new files. After setup i can navigatie without any problem. Bt when I exit IGO I receive the error message "Application PRIMO.EXE encountered a serious error and must shut down. There is is crash.txt file which contains:

    Spoiler: crshlg
    ------------------------------------------------------
    ------------------------------------------------------
    ------------------ Crash Log Begin -------------------


    Current System time: "2017-04-12 21:06:05"
    Build version: 9.6.13.405512
    Build configuration: Product--ARCHFAM
    OS version: 6.0

    Uptime: 0 h 1 m 28 sec 0 msec

    Memory Stats:

    FreeMemory: 83 MB, 136 KB, 0 B
    TotalUseableMemory: 86 MB, 496 KB, 0 B
    MaxMemory: 129 MB, 0 KB, 0 B
    ReservedMemory: 1 MB, 0 KB, 0 B
    ActualCacheSize: 0 MB, 0 KB, 0 B
    GarbageSize: 0 MB, 0 KB, 0 B


    Exception: 0xc0000005
    At address: 0x005cd960
    Access violation reading address: 0x00000005
    0x005cd960 (A)


    WinCE CallStack snapshot (function names unknown - map file \ResidentFlash\EU+AU\PRIMO.map not found):

    0x400296f4 (A)
    0x00012004 (A)
    0x000115dc (A)
    0x0001178c (A)
    0x00011874 (A)
    0x006fc354 (A)
    0x40076fa0 (A)
    0x400588f4 (A)
    0x40052ac4 (A)
    0x4002a988 (A)
    0x4002ac78 (A)
    0x40052bc4 (A)
    0x005cd960 (A)
    0x005d1d2c (A)
    0x005d1c6c (A)
    0x0006b5e0 (A)
    0x0062a9c0 (A)
    0x0062bd38 (A)
    0x006fc140 (A)
    0x006fc308 (A)
    0x0004e42c (A)


    Global status:

    bInFocus: 0
    bMouseDown: 0
    bInLogic: 0
    bInRender: 0
    CurrentState[128]: ExitState
    GPS Pos: (5.971015,51.529008)
    Camera: pos5.971015,51.529008) rot:0 persp:7000 zoom:45.000000 eng=2)


    ------------------- Crash Log End --------------------
    ------------------------------------------------------
    ------------------------------------------------------

    The old license files are still in the license folder. I did delete them, but then IGO won't start-up.
    In the new maps, there was a folder Truck_poi which I did not install, as I don't have a truck..


    Did I miss anything? Your help and comments are appreciated !
    Last edited by Boki; 19th April 2017 at 07:09 AM.

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  3. #2
    iGO Enthusiast Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!
    Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!
    Boki's Avatar
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    To you might sound strange, but this is "normal". That is a "regular" fault with most cra*ed versions. Error usually disappears when all software is transferred to an external SD card.
    Sometimes, change the software version is also enough.
    Do not worry and do not pay attention.
    Welcome to the forum, meet these basic rules to start (read my signatures).
    Last edited by Boki; 19th April 2017 at 11:35 AM. Reason: typo
    Before asking a question, know it's already discussed here and at 99.9% is not unique. Use search.
    NO ONE IS A SEER, READ (click on): [Only registered and activated users can see links. ] <- Click!
    [Only registered and activated users can see links. ] <- Click!

    Spoiler: obs
    Many questions become very arduous, a lot of time chewed deja vu...Since we have lost all the year of work and effort, many people have no will to answer the same questions again. Me neither. Use a search, please.

  4. #3
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    It is not normal, the license filename is causing the problem Mega_Free_1_Year_Update_FEU_NQ_2016_Q4.lyc
    change it to something else, shorter.

  5. #4
    iGO Enthusiast Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!
    Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!Serious error in Primo.exe suring shutdown of IGO, but navigation works fine ?!
    Boki's Avatar
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    Not name. That Lyc file itself is not compatible with Primo (or bad file).

    Otherwise:
    The name of any file/content has absolutely nothing to do with iGO software. You can change name to anything you want.
    BlueMoon.lyc, for example, software read information from file directly.
    Last edited by Boki; 17th January 2019 at 03:02 PM.
    Before asking a question, know it's already discussed here and at 99.9% is not unique. Use search.
    NO ONE IS A SEER, READ (click on): [Only registered and activated users can see links. ] <- Click!
    [Only registered and activated users can see links. ] <- Click!

    Spoiler: obs
    Many questions become very arduous, a lot of time chewed deja vu...Since we have lost all the year of work and effort, many people have no will to answer the same questions again. Me neither. Use a search, please.

 

 

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