Thread: User Interface Resolution 800x420 not supported and few more questions

Hello Friends,

I tried to search help but not able to find much as I am very beginner in this

I bought generic android Head unit and has primo 8 pre installed, when I try to run it, it gives me an error "User Interface Resolution 800x420 not supported or compatible skin can not be foun, Exiting the application"

1) My problem is, I have Primo 8 installed but card says primo 9. Does it make any difference?
2) In my root folder on Android unit, there is Igo8 folder and inside that there is content folder with all maps, skins and pois etc. and my card also has content folder with all maps, skins pois etc... which folder my Igo app is using?
2) In my root folder on Android unit there is a folder called IGO8 inside there are other folders like contents and some more... it has sys.txt file which states resolution as 800x480 (I know its not what is shown in error, I have attached screenshot)


[rawdisplay]
driver="gdi"

resolution_dir="800_480"
vga=1

[rawdisplay]
highres=0
screen_x=800
screen_y=480


My Maps card also has sys.txt file as below

Spoiler: sys

[folders]
has_secondary_root=0

[interface]
show_exit=1
show_minimize=1
extra_settings=1
connection_enabled=2
enable_natural_guidance=1
enable_stateanim=1
resolution_dir="800_480"

[gps]
port="auto"
baud="auto"

[sound]
pool_size=4096
speech_delay=4000
config="maximum"
csv_voice_enabled=1

[debug]
skip_eula=1
experimental_features=0
;hnr_silent_startup=1
;max_memory=73400320
;reserve_memory=5242880

[navigation]
show_current_city=1
parking_ad_enabled=0
congestion_ad_enabled=0

[tts]
tts_buffer=131072
tts_logics=3
priority="HIGH"
always_say_road_names=1
announce_street_name=1
expected_engine_delay=1400

[poi]
featured_provider=netlocalsearch.naviextras.google
provider_filtering=1

[network]
available=1

[http]
enabled=1

[naviextras]
boot_service_address="http://zippy.naviextras.com/services/index/rest/2/boot"

I tried to change resolution to 800x480 in both files but still gives me same error.
can some one guide me or help me which sys.txt file my unit is actually using?

Any help would be largely appreciated
Thanks in advance

Spoiler: pic

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