My laptop is working fine. I was referring to connecting the USB cable with the Garmin device on the other end. I've tried reinstalling drivers and also tested it on another computer with Windows 7, 10, and 11. None of the computers recognize the navigation or Garmin Express. I even tried with a different cable. It's frustrating... Where can I find the content of the microSD card that I could clone onto my empty card? Thank you for your response Garman_Nuvi