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  1. #19
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    Jun 2015
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    I believe that I did so... Held the bottom right corner and it asked to erase all user data...

    So some back story... I have been having traffic issues with it from the beginning. Garmin sent me out a replacement GTM36. Traffic worked again but off and on... When it did not work the GPS would say that the traffic receiver was not connected even though the GPS was on for 10 hours a day, connected to the GTM36... Recently the screen will now go dim ~5 hrs into a drive and now the device again consistently says that the traffic receiver is not connected again even thought the unit is connected to the GTM 36..... I figure I have a bad GTM36 "again"... I was going to use a regular usb cable and a standard 2.1 amp cig charger to power the unit... I was hoping that a rev to a RV760 from a DEZL760 would enable the smartlink app for iphone and I could receive traffic that way... I did not realize till after I bought the unit that Garmin had no intention of enabling iphone access to smartlink for the DEZL760... However it seems the RV760 is enabled according to the app... Its has been pretty much useless. I am just trying to make it better... Again I appreciate the help..

    So this is what it is now saying when you plug a usb charging device in GTM36 or otherwise...
    "The attached power cable cannot charge your device... Use the cable that was provided with your device..." And the red battery with a exclamation point shows... But if you go into the hidden battery menu (by holding the battery icon) it says power source EXT when you unplug it, it shows BATT and the percentage... It is doing this with the original power cord (GTM36) and a regular usb cable plugged into either a computer or ac brick either a 2.1 amp or 1 amp... The GPS does charge so thats good...

    It seems like I could have a bad GTM36 which is fine... However when it was a DEZL 760 it never said the following... (It just always said it wasnt connected)... It now says...
    "The connected power cable is not compatible with traffic...Traffic service is disabled...Connect the correct power cable to receive traffic service..."

    And still the smartlink is not showing an active connection now thats it thinks its a RV760. I cleared the DEZL bluetooth pairs from both my iphone and GPS... Then re-paired them and then launched the app from the phone, it does not see compatible devices.... However phone functionality between the phone and gps work as before...
    Last edited by jprod; 28th June 2015 at 10:58 PM. Reason: added a sentence

 

 

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