I can put both my 3790 and 3790>3490 into preboot by simply connecting to usb and then pressing above 'G' immediately the Garmin log appears. Some 3xxx models you may have to hold the upper LH corner while turning on then press above the G.
Ensure that your unit is completely off, not just in screensaver. Press the power button and hold for a few seconds and then select 'off' when the screen appears. You cannot enter preboot mode while in screensaver.
Cure the unit and then flash original fw with Cure3 before you replace any of your backed up files which you are sure are ok, then run WebUpdater to replace others.
PS: Ensure you have Garmin usb drivers loaded on your computer also.
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