this unit has 2013.20 North america map on . When hooked up with usb cable mapupdater shows me new map available. Than it downloads the new map, but give me this error on the screen. Installation does not complete for some reason.

This unit was formatted and previously as it had garmin logo stuck on it. I put one map that I downloaded from website. I did not have the original backup. Please look at the picture. is there anythign I can do to get the update from garmin?

Unable to update the map with Garmin life map updater or garminmapupdater. It stops at step 3.[Only registered and activated users can see links. ][Only registered and activated users can see links. ]