If you run webupdater, can you download asr files ( that is available with webupdater ), now when you have asr in html?
Becouse 2565 use the same FW as other 25x5 device i still search what is different on this device that ASR don't work.

p.s.
I see that SG version of 2565 support/have asr icon.
Do we have some user that have 2565 Singapore device?