Try cleaning the mount's usb port and the GTM35's plug with contact cleaner. Also use WebUpdater or GarminExpress to see if you are offered anything traffic related. Particularly updated GTMxx software because i vaguely recall there was a fix awhile back for greyed out icon and traffic lockout. If your current receiver still doesn't work after that but you manage to borrow another and find it works then your GTM's FM receiver is probably u/s.



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