Thanks this is all great information, I'm working the same issue with a unit I recently acquired.
Just a minor detail, I found, on the unit I have, I could enter the "diagnostic menu" by pressing and holding the "Time" icon, just to the right of the battery icon, for 30 seconds. I got there accidentally when I missed the battery icon. I know these units are all probably a little different, so it's hard to predict every scenario.
Thanks again,
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