Your pic is indicating that it's trying unsuccessfully to enter Mass Storage Mode which is usually only initiated when the device is connected to a PC with a USB data cable. Check that there is nothing in its microUSB socket, if in any doubt clean the socket contacts carefully with a little dedicated electrical contact cleaner and be sure to blow it out to ensure it's fully dried before reconnecting a USB cable. If that doesn't fix it then read this: [Only registered and activated users can see links. ]. If you need further help with the process read this: [Only registered and activated users can see links. ]. Then post back here saying exactly the circumstances leading up to this situation and what steps you've already tried. Note that if the symptom is caused by a hardware fault in the USB connections to the main board or a failure on the board itself that a software fix such as using Cure firmware cannot help. Importantly check if the device can enter preboot mode, hold the upper left corner of the screen while powering it on by connecting to a PC then see if is showing in Windows Device Manager under "Garmin Device". Also attempt to hard reset it by holding the lower right corner while powering on and advise if the device's current state allows that.

You can get the needed fw from the Perry site:
Code:
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